The High-Impact User Flow & Pain Point Mapping Playbook

A 15-Minute Framework for Spotting UX Issues & Quick Wins

UX issues slow down growth. This framework helps you quickly identify what’s working, what’s broken, and what needs fixing, so you can optimize your product without guesswork.

📌 Why This Playbook?

Over the years, we’ve analyzed countless user flows across different types of products, from early-stage startups to established platforms. This framework is the result of lots of iterations and real-world applications to streamline user experiences, reduce friction, and increase conversions.

Instead of spending hours or days diagnosing usability problems, this 15-minute process will help you:

• Quickly map out any user flow to find hidden friction points.
• Spot the worst pain points & easiest wins without needing deep analytics.
• Make fast, high-impact UX fixes that improve engagement and conversions.

This is the exact method we've refined at 23harmony Studio across all our UX projects to date.